Privacy Policy

1. Overview

This Privacy Policy describes how Learnard ("Learnard", "we", "us") collects, uses, and shares information when you use our website and services at learnard.app (the "Service"). By using the Service, you agree to this Policy alongside our Terms of Service.

2. Information we collect

• Account information: such as name, email address, and authentication identifiers from our auth provider.
• Content you provide: files, links, transcripts, notes, and other materials you upload or generate through the Service.
• Usage and device data: such as approximate location derived from IP (for example, to comply with tax or fraud rules), logs, cookies or similar technologies, and diagnostics needed to operate and secure the Service.
• Payment data: processed by our payment provider; we typically receive limited billing metadata (for example, subscription status), not full card numbers.

3. How we use information

We use information to:

• Provide, operate, secure, and improve the Service.
• Generate AI-assisted outputs you request and maintain your notebooks and study materials.
• Communicate about your account, product updates, and support messages.
• Analyze aggregate usage trends and prevent abuse.
• Comply with law and enforce our terms.

4. AI processing

To generate summaries, quizzes, flashcards, podcasts, chat replies, and related features, your inputs may be processed by Learnard systems and AI vendors we engage under contractual safeguards. We configure processing to deliver the Service; vendors may not use your personal content to train their generalized models unless we explicitly disclose otherwise and offer appropriate controls.

5. Sharing

We may share information with:

• Service providers who host infrastructure, authentication, analytics, email, payments, or AI inference under confidentiality and security obligations.
• Authorities when required by law or to protect rights, safety, and integrity.
• Business transfers in connection with a merger, acquisition, or asset sale, subject to appropriate notices.

We do not sell your personal information as traditionally defined in U.S. “sale” laws.

6. Retention

We retain information while your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may delete certain content from your account where the product allows; account deletion flows may vary—contact us if you need help removing data.

7. Security

We implement technical and organizational measures designed to protect information. No method of transmission or storage is perfectly secure; use strong passwords and protect your devices.

8. International transfers

We may process information in the United States and other countries where we or our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

9. Your choices

• Access or update profile details through in-product settings where available.
• Opt out of non-essential marketing emails using the unsubscribe link.
• Exercise privacy rights applicable in your region (for example access, correction, deletion, or portability) by contacting us. We may verify requests and apply exceptions permitted by law.

10. Children

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). If you believe we collected a child’s information, contact us and we will take appropriate steps.

11. Changes

We may update this Policy from time to time. We will post the revised Policy and adjust the "Last updated" date. Material changes may require additional notice where required by law.

12. Contact

Privacy questions or requests: hello@learnard.app